Problem:
Users encounter the error "Account Name must not be empty" when importing a trial balance from MYOB into a Workpapers binder. No rows appear in the trial balance.
Cause:
This issue occurs when one or more accounts in the MYOB Chart of Accounts have missing or blank names, including inactive accounts.
Steps to Resolve:
1. Open MYOB AccountRight:
- Navigate to Accounts > Chart of Accounts.
2. Review the Chart of Accounts:
- Look for accounts with blank names.
- Check both active and inactive accounts.
3. Update Blank Accounts:
- Rename any accounts with missing or blank names (including inactive ones).
- Save changes in MYOB.
4. Re-attempt the Import:
- Return to Workpapers and retry the import. The error should be resolved, and accounts should now display correctly.