Troubleshooting Guides
5 articles
Frequently asked questionsArticle Objective: To assist users in answering frequently asked questions (FAQs). TABLE OF CONTENTS Getting started Do I...
How to troubleshoot errors when connecting to a MYOB sourceIssue Users may encounter one of the following errors when attempting to load data from a MYOB file in an Active Ledger dataset or...
How to troubleshoot 'You are not authorised'Symptom If you encounter the message 'You are not authorised', it's likely due to a discrepancy between your device's time and our...
How to troubleshoot {{DefaultFinancialStatementsComprise}} field textWhy is {{DefaultFinancialStatementsComprise}} always lowercase?
Understanding the New 'Exceptional Items' Standard HeaderHow can I present accounts outside of EBITDA?